Better customer service, move to a location with room to turn the equipment around. Improve the storage lot.Kelvin R.
Moving Truck Rental in Jacksonville, FL at Elycarcompany
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Jacksonville, FL 32204
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I was not informed that I would need to use the 24-hour Truck Share app and it took a while for the person at the pick up location to process the transfer.Christina C.
Service great ! No issuesVirgil M.
Customer Service on the Phone for return was EXCELLENT - very friendlyAnna D.
I came to pick up the rental for a few hours. When I got there it seemed like I would have to leave my own vehicle on the side of the road but he allowed me to park it in the same spot I picked up the rental in. So I was happy about that. Very friendly guy. I'd use this location again. The truck was not clean when we got it. It just needed to be vacuumed. But the app allowed me to dispute whether or not it was clean. No mechanical issues. The truck drove great. Radio and AC worked and was able to charge my phone. So, to answer the second question it was wil maintained but not exactly clean. The doors especially the driver side door was difficult to fully close from the inside. I had to slam it shut from the inside several times before the (door ajar ) warning signal would turn off. Same with the passenger door.Yasmin W.
Not necessarily in the best area or â€œinviting â€œ, but the personnel was very nice and helpful and the drop off process was easy and stress freeJim W.
This was the cleanest U-Haul I've ever seen and we've moved a lot. We had some difficulty with the U-Haul mobile app checking in but the gentlemen from the store came right away to help us.Michael D.
Excellent customer service. Much appreciative of the help I received.jenifer B.
Very easy pick-up and the customer service was wonderful. Very personable and efficient rep. (Wish I had his name)Brian B.
These people were amazing. The truck was in good condition and they were extremely helpful and considerate to me during the crazy time and stress of moving. Thanks!Maranda S.
The staff was knowledgeable and friendly. I was in and out.Victrina M.
The guys were great. Don't know why uhaul the customer service dept again sent me 20 minutes out of my way to drop the truck off and they sidnt either but the two guys there got me check in, helped me out and were also great. Uhaul just a a bit of information, let the people who run these company do the business. They know what they are doing and are great at their jobs.Jennifer H.
Quick service!Michael S.
No hassles and was provided respectful and professional service!Jaime G.
The facility is not much. But that doesn't matter when you have your truck ready to go, spotless and the guy is so helpful and standing outside waiting for you!!! I don't care at that point what the PLACE looks like, the fellow was terrific.Thomas S.