Read the notes from the UHaul Representative from the call of 6/29!! If can find them reach back out to me!
Cindy T
Kitchen Bully District Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32205
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When we arrived to drop off, all of the doors to the location was locked with NO ONE in sight to assist us with the drop off. After about 10mins of walking around, we were finally able to find someone to assist us. When we asked if they were able to remove the trailer or give any confirmation that the trailer was received, the gentleman stated that “he doesn’t get paid and does not know.”
Terrance HThe person handling the transaction was not helpful. The contract was never explained to me. The vehicle was not full of fuel so therefore I didn’t realize I would be charged if I did not return it full of fuel. The inside of the vehicle was not not clean and had trash in it including leftover food. Disgusting.
Dale KGot there. 10:15am and no one there. Called several times and no answer. There was a young lady there that had reservation for 10am and said she was there since 930am. Some kid finally came to a door and said he had no idea where owner was. He tried to call and had no answer. So I asked him if we could just take trailer since they had my info and reservation. He said yeah I guess so we loaded it and left. About 3 to 4 hours later we get call from owner and got the reservation completed. Absolutely ridiculous, time is money and this experience was WORST I've ever had at a Uhaul location.
Andre RI can’t remember the name of the guy who is in charge here, but he was extremely helpful and really great positive personality. Highly recommend this site.
CHARLES P