The location is dangerous. There were multiple individuals screaming at each other and an obvious drug deal. I did not feel safe.Paul W.
Ron's Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Jacksonville, FL 32207
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Very unprofessional. I had to finish the contract process myself. I had to come behind the deskDeshawn R.
The truck was swept out, had trash in cabin area, was parked behind a gas station with a bum sleeping outside. Truck was completely unlocked. To top it off, the bill was over $20 higher which I'm still waiting to have fixed. Uhaul in general moved my reservation 2 days prior causing me a 3.5 hour later start due to the first moved location not even being open at 9, waiting an hour for them to arrive, they never did, took 30 mins on the phone to get another location , and wouldn't you know my stuff gets rained on while I'm moving but I would have missed the rain had the truck I originally reserved at the first location that opened at 7 am been available. Never againCHRIS C.
I drove 4 hours from out of town to pick up the truck in order to go to the local storage facility and pack my item and get back in the road. They had issues with getting the contract ready which required calling in to complete but that was not the worst part. They took forever to complete that portion but then the truck wasn't even there. Thankfully Ms.Cheryl was able to find an emergency vehicle for me at a location that was not too far and expedited the pick up process. The entire ordeal delayed my leaving town by about 2 hoursAYESHA T.
Terrible place in bad part of town. Did not have order ready and could not answer questions well at all.ADAM D.