Operator did not know answer to any questions, didn’t even know which truck I was taking. Took 45 minutes to leave with the truck. Also, the dolly and skid were loose in the cargo bay.
Robert P
BP Jax
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Again, nothing to improve. Weather was terrible but the Whole U Haul experience, pick up and drop off, was the best. Thank You 😊
COREY SI was told my order would be $37 due at pickup. Went to the location and they didn’t have a 10’ truck that I reserved. They sent me to another location, ended up somehow being $87 instead and a 15’ truck, which they told me I wouldn’t have to pay more for due to the circumstances. A bit upset
JUSTIN EWe got the uhaul and the tank was BELOW 1/4 tank and so we brought it back as it was after I got off the phone with someone who told me that we would get a credit back for the gas being so low and they ended up charging us a fine.. weirdest and worst experience ever renting a uhaul
MADISON BIt was a very tight squeeze parking the truck the location was in a pretty rough area. Because the parking spot was so tight it was very hard to take images of the truck for the mobile drop offs.
Logan Y