SCAMMERS!!!! They gave me a 10 foot truck and charged me for a 15. They don’t even have a 10 registered with U-Haul but if you go by their gas station the 10 foot truck they rented me is sitting RIGHT THERE. I wouldn’t recommend this location or U-Haul as a whole! Never ever again.
KRISTINA R
BP Jax
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jacksonville, FL 32217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Operator did not know answer to any questions, didn’t even know which truck I was taking. Took 45 minutes to leave with the truck. Also, the dolly and skid were loose in the cargo bay.
Robert PAgain, nothing to improve. Weather was terrible but the Whole U Haul experience, pick up and drop off, was the best. Thank You 😊
COREY SI was told my order would be $37 due at pickup. Went to the location and they didn’t have a 10’ truck that I reserved. They sent me to another location, ended up somehow being $87 instead and a 15’ truck, which they told me I wouldn’t have to pay more for due to the circumstances. A bit upset
JUSTIN EWe got the uhaul and the tank was BELOW 1/4 tank and so we brought it back as it was after I got off the phone with someone who told me that we would get a credit back for the gas being so low and they ended up charging us a fine.. weirdest and worst experience ever renting a uhaul
MADISON B