The entire experience with u-Haul was terrible. I will never be a U-Haul customer again. Your company is broken and does not deserve my business. I will tell everyone I know not to use U-Haul.BRUCE A.
Moving Truck Rental in Jacksonville, FL at Mattress Furniture Liquidators
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Jacksonville, FL 32218
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Even with the flags outside the location was hard to seeASENEL R.
This location is very unprofessional. There is no order to the process. There was an attendant present who had to call someone on the phone to process the u-haul order. I had to give this person my information out loud while other customers (not shopping with u-haul) could hear. How do I know the person on the receiving end of the phone call is a u-haul representative? It could have been someone who would misuse my information. I asked for a dolly when I made the reservation. There was no dolly to be had. The truck was dirty-inside the cab and in the back. There is a sign in the back of the truck that clearly says to sweep out the truck before returning. I completed this request but obviously the representatives at this location did not check to see if this courtesy had been extended to the next customer (me). I will never use this location again. Would not recommend.irise C.
This was a horrible experience. They were nice people but the gentleman there had to call someone else to rent the car and then he would place me in the phone with someone and I am still waiting for my final receipt.Kutishu W.