No one was present at the store even through it said it opened at 9am. I had to call the U-Haul main customer service number to get help. Once I was able to check-in via the app, it asked me for the truck number on the front of the truck, however it was behind a gate so I could not see it. I had to wait until someone showed up at 9:45 to be able to get the truck that I was supposed to pick up at 8am.
Christa G
Storage Sense Jefferson
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jefferson, GA 30549
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Complete all scheduling and choice of truck at the time of the first phone call; multiple phone calls, and multiple people becoming involved does nothing but confuse everyone and everything. STOP using companies that are not available when you are scheduled to receive your truck. They are giving U-Haul a bad name.
Kevin THave the windows cleaned, I had to clean both the inside and outside of the windows myself. Also you should have the tanks full for pickup, renting trucks without a full tank of gas is a disservice to the customer.
DOUGLAS TVery polite and helpful young man checked me in. App was easy to drop off vehicle after hours. Great experience! 👍🏻
GEORGE DExcellent service, friendly staff, would recommend to anyone.
GLENDON W