We had a truck reserved for the full 5 days. We dropped off the tow transport and told them we'd be back on the due date to drop off truck which was a Sunday. On Saturday (the day before it was due) they called and left a nasty message saying we have to bring the truck back right now because there was another family that needed it. We weren't even done unloading the truck. But we called them back to see what the issue was and the girl told us we have to bring it in now someone else needs it. So we paid for 5 days and only got to use for 4. Also we gave a $100 cash deposit and when we dropped off the truck she said that corporate would refund us but that it was up to corporate if they wanted to give us the deposit back. This location is horrible. The service is horrible and they are inside a kennel with dogs barking constantly and you can't hear the customer service person very well anyway. You are yelling to hear each other. Uhaul should close this location down and move to another. I won't do business here, ever again.James T.
Moving Truck Rental in Jerome, ID at Windswept Kennels LLC
(U-Haul Neighborhood Dealer)
Jerome, ID 83338
(We groom and board cats and dogs)
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: 1 pm - 5 pm
Special Operating Hours
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Jerome, ID 83338
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
tires on trailer are getting bald.Edwin C.
Update the U-Haul computer systems so they don't crash on a busy Saturday!!George W.
Excellent customer service each and every time!Ronald J.
Truck was dirty and light wires on trailer were not connected properlyAndrea C.
Maybe have the trucks in the locations you say you have them available, so we don't ha e to drive an hour out of our way and pay more then we should have to use a uhaul truck. Then when we finally got to the different town they told us they rent them but did t k is what to do to rent it out.Andrew S.
The UHaul associate was polite, efficient, competent and friendly. In minutes I was checked in. The trailer she recommended had dual axels, which turned out to be a great choice. My freight was over a ton and the trailer was smooth really easy to load and off load. Made my day easier. Great experience. I would recommend Windswept Kennels/ UHaul to anyone.Wayne W.
I rented a 6x12 open trailer and drove by 4 or 5 other U-haul locations on my 50+ mile drive to get it. I just wish at least one of the other locations would have had this particular trailer to rentPAUL R.
Was a very quick rental process !Lori L.
Very good to work with. FRIENDLY!JUSTIN AMBROSE B.
As a first time trailer rental, my experience was fabulous. They walked us through everything we needed from hitch to pad lock to helping get the trailer attached to our car. They even double checked that the taillights properly worked. Overall it was a great experience.Stacey B.
They wanted me back up a trailer onto the lot but that is not something I am good at. She was not very happy with that but she did something elseronald H.
Easy and efficient!Edie H.
Web site is very hard to navigateDennis H.
Free coffee ????Juan G.
Being courteous and knowledgeableDUSTY M.
A dog kennel so smelled bad, employee did not help me load my car onto transport to ensure it was safe. coupler came loose when unloading and trailer detached in the process.Duane H.
While the agent seemed bored, or distracted, I had signed in online so the process went fairly quickly!Chris A.
I dropped off on a Sunday and this location was not open. It was a little confusing, because off the lack of instruction on how to confirm trailer was dropped off. Not a bad experience at all. Circumstances were just strange. Will probably still use this location for future rentals as it is extremely close to my new home. Just unable to rate service as it was closed/ no customer service available in my situation.Kim H.
Very awesome place! Super nice people! Easy and fast! Thank you, Windswept Kennels!Danny B.
The Windswept staff is super friendly, and helpful! They made the rental experience easy and painless. Very satisfied!Christopher B.
Always great service.Franklin M.
She was helpfulDavid B.
Wipers torn and had a burned out head light the light in the back of the truck didnt workBecky H.
Friendly serviceGary G.