Like I stated, very little tie down options for the price of the cargo truck. Disappointed and had to check cargo often.
josh p
Jerome Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jerome, ID 83338
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How U-Haul Reviews WorkNot the U-Haul company itself
Alisha CThe staff were overwhelmed and the wait was very long. Location was easy to find. My frustration was more that U-Haul forced me last minute to return the trailer far to a different location than previously agreed which was far away without guaranteed compensation for the extra fuel or time. I filed a request for compensation which they said could take 7-10 days. Yet they demanded I return the trailer to a far location or be charged a wrongful location return fee.
Seth GThe people were friendly and helpful but had to call someone because they weren't trained in what to do to give me the truck I ordered. The truck was also dirty and had garbage in it.
Scotty EYes! I can't recall their names right now... so sorry! They were 2 gentlemen who helped us and they were courteous, professional and helpful. Thank you.
Patricia J