I have a big suggestion for your website ordering. If you are allowing customers to order supplies online, your website should be able to do a site check to make sure the site that you are ordering a truck rental from and packing supplies is a part of the online ordering system. Though I could order supplies for pickup, the website was not indicating that the supplies would not be at the same Uhaul location as the truck rental. So instead of a well-planned trip for a quick rental and return, I wasted two additional hours having to drive to a second Uhaul location and have a very long extended wait only to find that nobody had the prepaid order ready and had to walk the facility with the employee to pull together the ordered items. This is why I am suggesting that there be a better correlation check in the website APIs to make sure what your offering the customer is indeed what will take place instead of creating extra work and time spent to your customer who is now chasing their order and wasting time doing so.
BRIAN L
Main Road Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Johns Island, SC 29455
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Michael SEveryone at this location is so helpful. Always friendly and are knowledgeable about the trucks and trailers. Helped me thru the process of trailering a 6x12 cargo trailer as well as its return. Will rent again soon!
Amy MYou can't get any better than this facility. Honesty, Integrity, clean equipment and facilities. Free drinks while you wait. You feel right at home!!! ☆☆☆☆☆
Joseph BThe lady that helped me was excellent. She was very personable and very helpful.
PAUL O