The process was long and complicated.
Chaunte A
BP Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jonesboro, GA 30236
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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This vehicle stopped 3 times. Sadddd
Keith HThe lockbox was the only good thing but the key was not inside. It took an hour on the phone with CS until the line was disconnected and I went inside the store to ask about the key. The clerk had to make a call to someone and I had to show some kind of proof of my reservation just to get the key. That truck was so filthy. No fuel like the app had and I was charged more mileage than used.
Beltina SGiving a rating of ‘fair’ is being generous. This location needs a streamlined process. I was not able to pick up the truck for nearly an hour after arriving. I had to make several calls to Uhaul attempting to get assistance. It was very frustrating and time consuming. There were so many things wrong here, but I don’t want to relive the process by pointing them all out. The easiest part was the return. I will only pickup at Uhaul company owned locations in the future.
Pamela S