Location was fine and employees were very helpful, but U Haul’s computer system suffered a crash at time of my checkout which made that process more troublesome than I’m used to encountering with your company, and I was delayed a while when I was on a pretty strict timeline. Fortunately it wasn’t excessive and resulting in any major issues because your vendor was very cooperative in working around the issue. Keep working on making your system more robust and resilient when dealing with rentals from your associated vendors to help stop issues like that from happening would be my hope that you can improve for your customers in the future.
Lloyd C
Epic Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Joppa, MD 21085
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very quick and professional service. I can’t ask for anything better. Highly recommended to use this location for rental equipment.
MAREK KVery nice place and people to deal with
RONALD CCan't really rate most of this - as I dropped off the trailer after hours - and did the self-return with my phone app.
DONALD BThe trailer I wanted was not available. The trailer I rented was larger than I needed due to lack of availability. There was no stand on the trailer so it had to be lifted into place on the hitch which is challenging. The price quoted online was different than what I paid.
IAN D