Give the customer all the equipment and supplies that they requested. Have someone on-site who can show the customer how to hook up a tow dolly correctly!Anthony T.
Moving Truck Rental in Joppa, MD at Epic Auto Detailers
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Joppa, MD 21085
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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It would be helpful if you would notify the customer if you are changing the pick up location to a different one than the confirmed order.Douglas D.
Worst customer service I have ever seen in my life. I cannot even begin to describe how terrible it was.HOPE N.
The people were so polite and very professional will always recommendHenry B.
This was not the requested pick location. I had my pick up location changed because the dealer would not accommodate the request. I will not use this company again, or recommend them.Kathy C.
Dolly was not in truck. We had to go to another location to find one.Rachel L.
The owner lied and intentionally allowed me to purchase a 4 day rental when I disclosed to him I only needed 1. He informed me that I could turn the trailer in early but what he didn't disclose to me was that they'd keep my 500 dollars for a 1 day trailer rental with no reimbursement for unused days. He's a professional liar and I'm going to do my best to discredit him and his organization.Jessie E.
Very professional. He handled the return with no problem.Cynthia S.
I was told in Alexandria to have the trailer anytime the next day and I got a call at 430pm from epic auto detailers saying where the trailer and they proceeded to charge me for a 2nd day when they shouldn't have and I would appreciate a refund of my moneyAndrew P.
It was difficult to back the vehicle out of its parked location.Linas P.
Make sure what size truck is needed. Even though I have 2 bedrooms, I needed larger than a 20 foot truck.hazel C.
I love this place to rent equipment nice ppl there and will utilize this store when im in the area over the four other locations when I need equipment!Sunni H.
Anthony was professional and informative.Dinah B.
Equiptment was nice and clean. Fast in and out process. Called to make sure everything went well the next day. Was able to reccomend me services in the local area since I'm new to the area.alex C.
Extremely professional staff, immaculate customer service.Orrion H.
the gentleman did not have my hitch attachment I had paid extra for, he seemed rushed, annoyed, not prepared, I would never get a uhaul from this guy again, parking lot so small I could barely get out because of his other businessDiane S.
The only problem I had was finding the location.veronica H.
The independent dealer we worked with was exceptional.TOM K.
Keep up the same quality I received!!fred G.
Pick up location, further away, was changed from the pick up location requested. Because I didn't know for sure where I was going to return the trailer. I was told to call uhaul.John M.
Quick friendly service, accommodating to not only me but other customers that walked in, extremely clean truck!James H.
I could not get service on my phone, probably my provider issue, so couldn't complete the drop off process until I got back to where I was staying.David H.
Very courteous staff, a true group of professionals.DONNELL D.
Lot was very small and cramped and employee pointed to a tiny interior space in which to back the trailer into. No help was offered. Frustrating experience.Jennifer K.
We reserved a van in Newark DE three weeks prior. We received a call from U haul telling us no van nor any truck was available in Delaware. Our only option was to drive 40 miles to Joppa MD. U-Haul reservations seem to be useless and unreliable.John L.