My reservation was for a 26 ft truck which was not there. I had no choice but to rent a 20 ft truck, which I was not happy about. The service person Alec was great, very apologetic about this issue, and had no control with my reservation. I made my reservation 5 days in advance and the location changed the day before. Considering I had no other solution based on my situation I had no choice but make it work.
THOMAS R
Snapbox Jupiter Park LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Jupiter, FL 33458
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Reservation was pushed back 10 hours costing us $400 for movers to be cancelled, truck had a snot rag inside front compartment. The third party dealer located on Belvedere Rd, WPB hung up at 2am on us when our reservation was for 12am. Absolutely chaotic and little communication with U-Haul. Then I was charged $1,050 for my U-Haul full price when I never received a call back from my complaint or any price adjusting for my inconvenience and poor service. I’ll use Penske or any company moving forward for any moves in my lifetime.
JUSTICE FEverything went smoothly.
PAUL FThey charge me me 8 times for the same thing Went to the store location to tell them the issue and they kicked me out the door
Spyridon VI returned on time. Charged me for 2 days. I have pics that I was there at 9:45 am….due at 10:00am. Can’t even get something so simple correct. Unbelievable!
Grady S