The truck was not in good shape. Lots of dents and scratches but that's beside the point. The real issue is the customer service we received when picking up the truck on Parvin Rd. The man working the counter was extremely rude. Helping us seemed like a major inconvenience to him. He was very short when he spoke, sighed, and even threw the keys on the counter.
James P
Parvin Thriftway
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64117
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How U-Haul Reviews WorkJust a drop off location
Michael WCustomer service was very rude. I couldn't remove the gas Cap. I was told to figure it out. Uhaul thanks for nothing..
Sheila RHelpful staff. The truck was okay
Chaiyaporn CTruck had not been blown out, dolly was not present when I paid for one, no one said the fuel gauge was messed up so I’m unsure if I over paid for fuel when refilling it. The app would not allow me to take pictures and upload them
Casady C