Customer service here was strangely passive aggressive. It seemed as if it was a bother that a service was being performed. The equipment was dirty and it's ironic that Uhaul charges for leaving the equipment in a different condition than received, so I left it how it was found, dirty. Wouldn't recommend this location as the lady at the desk wouldn't be ideal for those who value good customer service.
Emil M
Postal Xpress Mail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Katy, TX 77449
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I got uhal the store person help me for all paper-working But vehicle park under tree and from out side its very dirty and once i am on road i feel wheel Alignment is very poor but i dont have a time to change it ao i drive as is now i feel due to that problem i had a back pain I will call tomorrow to uhall head office and file my complaint due to bad maintainace of vehicle i am in bad back pain
Shabbir HStaff very friendly and knowledgeable
Oscar AExcelente
Jesus VI did not include the "Safe Move" option with my order, and I left a message upon returning the truck, yet I was still charged $15 for this service.
Alireza E