I dropped off the truck and transporter at 3pm, there was a truck in front of the establishment but no one answered the locked door. I tried calling the numbers that were on the contract and the door (for deliveries) and was sent to voicemail. No one answered so I left the equipment beside what was already there and put the keys in the overnight Dropbox. I was charged $20.00 for using the overnight/after business hour Dropbox. To me that was unfair as this location had no one manning their doors. For poor business practice I DO NOT recommend this location and I would ask U-Haul Company do an investigation on the dealings of this location for charging a bogus fee to the customers using their equipment.
George M
KWH Technologies Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Keller, TX 76248
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkThe customer service uhaul guy was super great no issues
Derek BGreat personnel.
Philip A