Have a better network for the person who is handling the rental. Computer was slow, took a lot longer than expected to get completed. Our truck was clean but had various issues, windshield had a crack, dent on the side, tires looked a little worn. Would have probably asked for a different truck but we were already behind schedule. When my wife logged on to take pictures of any damages the website was not responding well.
Sophia T
Steptoe Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kennewick, WA 99336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Helpful staff. My rental went perfectly. Couldn't be happier.
JOEL HQuick and easy with great service
Todd KGreat customer service. We were efficiently checked in, went through our paperwork and we liked the nearly brand new condition of the 10 foot truck we rented for my move.
Katlin HWas overall a good experience. Staff was friendly and helpful. Would definitely do business here again.
Geri B