No drop box for uhaul keys? Had to go inside
Kevin P
Kent Bp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kent, OH 44240
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I was charged for gas when I clearly replaced the gas at the same level as it had been when I picked up. The fee was unfair and exorbitant. I will not rent from Uhaul again.
JAMES PHighly dissatisfied with the truck! Had no idea there wouldn’t be a ramp! The check/in and out process was ridiculous. took forever website and app crashed a ton of times. when i returned i couldn’t get anything to go through. The location itself was great and the staff were very helpful. But I’m pretty sure there is enough technology that UHaul can come up with a better app or website.
Shelly MIt was a BP station, rather than a UHaul place, so it’s not the same, but it’s fine.
Andrew BThe U-Haul drove horrible needs to see a mechanic. It took an hour for me to get the U-Haul guy behind the counter had no idea what he was doing. Customers walking out with merchandise unpaid. Then charged me for 200 hundred miles only used 61.4 told the same guy when I returned it and he didn't refund me. The stress of moving is enough but to add to it for the U-Haul was god awful. Never again will I rent here.
Ashley R