It wasn't the location I had a problem with. It was UHaul itself! They had me registered for the wrong truck I paid for a dolly and furniture pads. I didn't get either one. Checking in and out was a hastle.Rhonda M.
Moving Truck Rental in King William, VA at CJ Plus Automotive
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in King William, VA 23086
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Friendly atmosphere, no nonsense, which I'm accustomed too nowadays. CJ Plus is a good place. They do good business. I do recommend them.Adrian P.
This was probably one of the best U-Haul experiences I have ever had the guy helped me out he was knowledgeable and he hooked everything up and I really was happy with the service. I will definitely come back here every time I need a U-HaulCHARLESALLEN F.
Cannot think of anythingJustin P.
This was the best U-haul experience I have had. Great guys working the counter. I would drive 50 extra miles to deal with these guys again. Five stars is not enough.Christopher S.
I was only told I was going to pay $578 and ended up getting charged over $700. If I had known that, I would have gone with a different company.Dominic K.
Nothing. It was a really good experience.Brenda C.
Great customer service!!!!ROMEKACHARMAINE T.
I never spoke to anyone. I handed everything online which was ok for me but if I had needed assistance it was not available. Non tech people would not have been able to use this location.William K.
They told us that we were suppose to return the trailer to that same location, which we were not. We told them we were suppose to drop it off in Christiansburg , VA on 7/25. He asked what address. My husband wasn't sure of the address but I gave them the reservation number so he could pull it up. He stated he needed the address, so my husband said he only knew Tyler Rd., Christiansburg, VA. My husband called me again to give him the exact street number. I pulled up the address over the phone. He was finally able to enter the drop off location. This process took over 20 minutes. He told my husband that we had insurance on it, but we did not. He told us to call U-Haul. They added insurance on the trailer without our consent. My husband asked for a copy of the invoice and after numerous attempts, the employee advised my husband that he couldn't get it to print. I attempted to call U-Haul when he got back to our house. I spent a very long time on hold and then was told that it showed I had insurance and I would have to call Customer Service, which is who I thought I was talking to. She transferred me and I was sent to a recording that said, â€œall of our lines are busy, please call back at a later time.â€EDWARDK B.
Everything was great! The staff were incredibly nice and great to work with. I will definitely be back for any future rentals.Caitlin A.
Very friendly associates there all of themOtis D.
The drop of location was a mechanic shop so it was not clean & inviting from a visual standpoint but people made it feel inviting.Janella T.
No improvement neededJulian S.
Great to work with!Philip W.
Great to work with!Philip W.
Muddy bumpy road, driveway, and parking lot.William F.
Continue to extend the same courtesy to all costemers.John S.
Excellent customer serviceShawen W.
Very friendly staff, was a pleasure doing business with them.Shawen W.
Great folks to deal withMichael T.
Everyone should use CJPlus automotive as they will bend over backwards to help you. The other location CC Computers in Richmond VA had a nasty attitude as if you were lucky they even talked to you. Why a computer company has a Uhaul franchise does not make sense. CJPlus Automotive will always have my business whether or not U haul is involved.Chuck D.
BEST I EVER SEEN IN U-HAL CONCERN ABOUT ABUT THE SAFETY OF THE CUSTERMERpetie H.
Amazing customer service! Will not go anywhere else for a uhaul! Would give 10 stars if I could!Haley G.
Very friendly and helpful staff. I would definitely rent here again.Crawford L.