Moving Truck Rental in Kingston, WA at Ideal Storage LLC
(U-Haul Neighborhood Dealer)

207 reviews

31483 Commercial Ave NE   Kingston, WA 98346

(360) 297-3245

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9:30 am - 5 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(360) 297-3245

31483 Commercial Ave NE
Kingston, WA 98346

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9:30 am - 5 pm
  • Sun: 9 am - 12 pm
Truck Rentals

One-Way and In-Town Local Rentals in Kingston, WA 98346

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

207 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
4.0

Easy to reserve if you make it a priority. Friendly and convenient!

Francine S. 
Rating:
5.0

Neighborhood location with great hours, and friendly staff.

Deborah N. 
Rating:
5.0

Dashboard indication showed that the truck needs servicing.

Terje L. 
Rating:
5.0

i was treated very fairly and i would return to this place again.

Tim S. 
Rating:
5.0

very, very helpful-Thank you Kingston U-Haul!

william C. 
Rating:
5.0

Excellent customer service. Trevor was very friendly and helpful. Will definatly use them again.

monica F. 
Rating:
5.0

Great customer service. ..friendly and helpful!

kristen T. 
Rating:
5.0

none we had the best experience

Carrie H. 
Rating:
4.0

They need to make sure their vehicles are clean, I have wooden bed furniture that is stained with grease/oil that was ALL OVER, the floor in the back of the truck, mostly to the passenger side.

Roxanne K. 
Rating:
5.0

Super friendly, convenient location.

Richard F. 
Rating:
4.0

Very poor experience! I was forced to drive over 110 miles to pick up and drop off the 15' UHaul truck. The company "gave" me an additional 50 mile mileage allowance BUT I had to pay the cost of the fuel to pick it up! Not acceptable. Then when I didn't fill the tank to exactly the line on the fuel gauge, they had the nerve to ding me an additional $10+! Not acceptable.

Carol J. 
Rating:
4.0

This was not the location where I rented the truck and expected to pick it up. It was further away. I had requested the truck at 7 and they do not open until 9, but the truck was ready before 7 and they communicated well.

Jim and S. 
Rating:
5.0

Very organized, willing to help out.

Steve F. 
Rating:
5.0

Trevor is always friendly and provides exceptional customer service.

DENNIS T. 
Rating:
5.0

Bill me correctly, I was over billed

Chuck L. 
Rating:
3.0

The Ideal Storage location was efficient and professional as a drop off point. The u-haul reservation network, however, was unreliable enough that I'm inclined to try a different network in the future. I booked online a month in advance. An hour before I was scheduled to pick up the truck, I got a call saying my chosen location in Ballard did not have a 26' truck that I had reserved and the only other option was a location an hour and half drive away in Lakewood. They did give me mileage and a free extra day as compensation. My neighbor had a similar experience with u-haul earlier this summer.

Samuel H. 
Rating:
4.0

Nothing.

Robert C. 
Rating:
5.0

The employee was helpful in assisting us with an off-hours pickup after learning we would now have to drive 5 hours round trip to pick up the trailer instead of the requested 30 minute location. Our only issue was a pin was missing. We were able to improvise with tools we had on hand as the store was closed.

BRITTANY M. 
Rating:
5.0

Very helpful and accommodating.

debboro W. 
Rating:
5.0

Everything was done very professionally. Just one note I was not able to give, the van had a warning about service needed (oil?).

John G. 
Rating:
5.0

Excellent location! Thank you!

John B. 
Rating:
5.0

Trevor at Ideal Storage is outstanding! That facility is a hidden gem that I will be sure to use in the future. Amazing customer service, very helpful over the phone, patient and understanding.

Rodney G. 
Rating:
5.0

Your customer service agent was amazing. Very personable friendly and helpful.

Luciano R. 
Rating:
5.0

I have rented several times from this location. Vehicles were always ready on time and clean. Personnel was very friendly and helpfl.

susan C. 
Rating:
5.0

My pickup time was 9am and no was there. It a waste of my time and I had to get at 11am.

amma D. 
No reviews have been submitted for this location.

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