I came to this location AFTER being very disappointed at another location. I was told originally I could not get a 10 foot truck in this location so they moved me to another location. I asked the new location if they would be open New Year's day and he guaranteed they were. Lie #1. Wasn't open. Then they didn't even have the truck available I had ordered. The person the day before decided not to bother bringing it back. So my move could have been derailed. The original location said he lost my phone # to call and tell me. Lie #2. Initially he said he should have called me to tell me. He had to come from about 1 hour away to bring me a key for a bigger truck they had on site. I was on a schedule and didn't feel I had to sit around waiting for them to show up. I cancelled that truck and went to Kings and rented the van they had available. Moving forward, if I have to pick up at the location that wasn't there for me, I will probably go elsewhere. I was very disappointed in this situation and will think twice renting from Uhaul again. There should be at least a steep penalty for not bringing back the truck on time.
Luanne R
King's Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kingsville, ON N9Y1H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When I unlocked the door both seats were covered in white or Grey cat or dog hair. I'm allergic & I spent the day sneezing & eyes running. Van was not clean - prices quoted on website went up from quote on site - not a satisfied customer at all.
Janice Mdrop-off was quick and easy. Guy at desk mentioned that the lot was over capacity and that Uhaul scheduled a drop off at this location even though they were over capacity. He ended up taking the vehicle but similar to the pickup location getting moved it felt disorganized.
Alexander PGood place to go. Good customer service and organized
Norman BClean the interior of the cab
Bob F