Make sure what people reserve is there the day of. I reserved a 26’ truck a week in advance and come morning of, it is not there. I am on phone with customer service who were great, only truck I could get was a 15’ which put me behind and had to pay for more milage which is super irritating. Then once I got the code for the new key the box had an even smaller trucks key in it. So had to call back and talk to a different person so I could start going through the boxes to find correct truck key. Very displeased with how this was handled. If going to have options to reserve trucks then why not have better system in place.
Justin D
North Georgia Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Fayette, GA 30728
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There was an issue with getting the truck when we had scheduled, but the owner of the location did everything he could to make it right. I appreciated that.
JASON AGreat customer service and easy rental
JAN BQuick and easy process from start to finish and even easier return.
CHRISTOPHER PI got overcharged by one day. Extremely poor communication and the issue has not been resolved after 4 days.
HASSAN R