By far this move has been the worse one I have ever done. Lake Murray UHaul did great however. I was charged twice. The one in Oceanside rented me a trailer that was not roadworthy and then after 20 minutes of them trying to trouble shoot it. I was sent to 3-4 different uhauls till I went and did my own research and actually called each branch to see if they had a trailer I could use. I understand your system was down. Does not mean your whole operation stops because people don’t wana talk to eachother. Because of this fiasco. I almost missed the move in time for my apartment and I didn’t get done moving till almost 3 am because of UHaul itself not being able to communicate with eachother. Lake Murray did their job. Everyone else did not
Tyger F
Lake Murray Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in La Mesa, CA 91942
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Customer Reviews
- 4.0 Average Customer Rating
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The app was very confusing and the return process was difficult, but the representatives that helped me were nice.
Vanessa BRental place was good. It is a little dark where you drop off truck after hours, but overall experience was great.
Nadja PDifference in price from online booking to in person pick up was a bit frustrating
Carolina AClean windshield. Otherwise good.
Gregory L