No inventory. Took forever to pick up and drop off. Worker overcharged us, and had to enlist help on the phone to complete any of the transactions. We were overcharged by at least 50.Christine H.
Moving Truck Rental in Lacey, WA at Lacey Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lacey, WA 98516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The truck I ordered was not there they gave me smaller truck which took more trip and more gas. The savings was not savings when you factor it took 2 days to completely move my stuff.Dorri W.
Danielle and Alex were awesome. I was very disappointed that the truck came back at noon and then went out again since I had reserved it for 5 PM. There wasn't enough time for them to clean it. The midday reservation dented the metal plate in the middle of the back and the truck was filthy. I took my broom to the grandma's attic, but it didn't do much good. It needed new wipers, an alignment (it pulls to the right) and the light in the back of the truck was missing a cover and didn't work.Ruth R.
Your staff are doing a great Job. They have compasion with customers. They are kind and profesional. Thank You.MARISOL C.
Original return location was unsatisfactory. They were not open over the weekend and my truck was emptied Saturday morning. I wanted to return it right away so I had to call to find a new location.Mary J.
Your Olympia dispatch was excellent in resolving what could have been very frustrating..Paulette S.
I think they should have the truck fuel before any customer, because I get it and I have to put gas. Also, keep it clean.Alexis O.
My original reservation was messed up because equipment was not returned on time (NOT your fault). The staff there was prompt to greet me, honest and apologetic about the situation. They said you would call shortly to refer me to an alternate location. You did. The Lacey Self Storage site is very clean and the staff are very nice and competent with your software (this is often not the case). Everything went well, even the glitch with 1st reservation, and I appreciate the good service I received at both locations. Thank you . . . FrankiFRANKI B.
Both Danielle and Waverly provided excellent customer service and allowed me to extend two hours for the rental truck. 5 star service thank you ladies!!JASON G.
Loved the rental serviceCAMARYN M.
Very helpful , your operator in Arizona, was extremely understanding.. my original reservations was changed to shelton wa 40 + miles away And i was not notified...Willard M.
Great customer serviceMichelle H.