The worker is super rude, ignorant, and careless. The 15 ft u haul I got originally, he said it was broken, and I was like okay... how are we gonna fix this then because it says available and I paid for it. He was being rude and not trying to help just saying not my problem just call the support number, blah blah. Had a bad attitude and doesn't speak english well either
scarlett m
White Horse Liquors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Oakland, CA 94609
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
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The staff at this location needs to be more kind.
JAESUNG YThe customer service of the gentleman at the front desk, was, in a word: horrific.
Edwin GVan was filthy with dirt & debris. I bought a broom to sweep it for when I checked it back in. Service wasn't friendly, but basic & got it done. Drunken man hanging by our rental van at the start made it more sketchy. I will try to avoid this center in the future & maybe try another service other than uhaul.
Madeline BThe app has been horrible to use it wouldn’t upload photos of the side and front of the truck I can’t understand why I had to give up after 30 mins of trying and retrying to take the photos while paying for the time which is extremely frustrating
Aspen S