Don't bother with online registering. Their software would not accept my on line driver's license. After multiple attempts we just redid the whole process at the store.Douglas H.
Moving Truck Rental in Lake Odessa, MI at Verns Repair & Sport
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lake Odessa, MI 48849
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Upon checking out with my mobile device, the app didn't allow me to take photos inside the cab or box to prove it was clean. In fact it didn't even ask me the question. It went directly to charging an additional $25 for cleanup. Theres nothing wrong with the places but your Uhaul digital service. You stole $25 from me, I won't do business with uhaul ever again. And I will tell anyone that listen about this.Gordon A.
Verns is a great place to tradeJIm U.
The share 24/7 option was very handy. I didnt have to wait for the pick up location to be open. I was able to also drop off equipment while store was closed. The online procedure was easy to use.ALENE MARIE S.
Friendly and smooth drop off.Dan P.
Get rid of the Sears U-Haul in Ionia Michigan they were nasty bad attitude.they were always acting like they were too busy and they were an inconvenience by U-Haul customer's.Maletta E.
I flipped the towing bar that goes into the socket on the car, over to raise the height of the ball at my first stop, 30 minutes after I left the rental place. That made a huge difference, making the ride a lot smoother. Super glad I did that. Wish the rental store made that suggestion, with dual axle trailers.Stevenjohn L.
My truck wouldn't start and they had to jump it and then I had to jump it after every stop.Nicole N.
Vern's is close to home & always helpfulJoe M.
Nice guys. Helpful and prompt.MIKE S.
I think the hidden are a bunch of bs. I went 5 miles over on the estimate and the bill went from 95 to 107. So you pay .79 a mile and have to put gas in and pay for rental, ins,....charged me for a dolly and I said I didn't need one. Not my fault they didn't take it out. I didn't use it!Denise H.
Wonderful customer service Vern's Repair Shop in Woodbury, MI.ADAM G.
Keep more trailers at this location. I've already booked my next reservation and I'm being told I may have to pick up somewhere else. That's crap! Company needs to dispatch people to transport equipment to requested locations. I don't want to drive 40 minutes or more, one way, to the next closest location. I reserved it at Vern's and that where I want to do business!Adam G.
When picking up the Uhaul truck, we were blindsided by the $70 insurance fee. Paid it of course, but had no idea it was required. Person waiting on us said the fella that signed us up should have told us but never does. That's not good. Lots of unhappy and surprised customers I'd bet. Otherwise a good experience.Nick P.
Make sure that even if the pickup location is changed because it wasn't available at the preferred location, the pickup time is also applied so that the 24/7 check in can be accessed. Otherwise this location was great. They contacted me via email to confirm my equipment was ready and I could call with any issues.Chelsea L.
Overcharged me by 60 beyond the online price for a reservation booked while viewing online price. Failed to inform me that I paid cash deposit for truck, but could not get cash back upon return of vehicle.LORI C.
Great service I can't think of any improvement at the moment. All was goodmike B.
The on line, regional phone personell were rude. If not for the local retailer, verbs, I would have never comunicated w Uhaul again. The regional schedualing customer service was Aweful.Ally R.
Had to findwalter R.
Treated very goodJack W.
Upon pick up, I was provided the incorrect keys. I rented a smaller truck, and when I went back in to get the correct keys, the gentleman I worked with was kind and apologized.. I'm wondering if my problems after drop off were because the paperwork was filled out incorrectly.. but overall this location was very nice!!REBECCA L.
Great service and very nice people , highly recommend them !!!!!Diane H.
very courteous and efficient serviceGino F.
You guys Rock !! Great experience from pick up at Vern's to drop off in Rockford, IL. Great personal service at the Waverly Road Location when making our reservation. !! Super peps ??DAN N.
The truck had not been swept out and the air conditioning did not work.Brent D.