Extra charge for personal customer service, instead asked to do return online. Said customer service. Time consuming for me to figure out. Lot washed out and dangerous. No idea where you are supposed to park.
Timothy B.
Maxi Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Ozark, MO 65049
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing wrong with location or truck my problem is with the lack of education when using the option for mobile pick up. App didn't work, customer service could not fix said use the web instead and the day of pick up took over an hour to get the truck. You can only use safari as a browser. So many things could be done in advance for a smoother Mobil experience. That's why I contacted customer service the day before to work out any last minute items. After 1 hour on the phone with tech support he asked if I could use another phone??? Set the move day off on a bad start!
lynn S.There were so many questions to answer before I could get the keys I was there an hour just trying to pick up the truck
Patricia C.Great customer service. The owner/manager went out of his way to make sure we were set up.
Lance S.No one was there when we showed up (within business hours) like we were told there would be. Had to drive to another location when someone did finally show up.
Timothy R.