The pick up instructions were not clear or the app was malfunctioning - not sure which, when I called the 518# I got a voicemail but called the 800-451-1577 and she was able to reset it for me so that I could start the "pick up truck" steps in the app. This delayed our start time and was a bit confusing and the only reason I didn't give a full 5 star for excellent.
Danielle B
Lake Placid Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lake Placid, NY 12946
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner was very rude. When I arrived and parked then went to look for help. She drove up and started tell me I cannot park there and needed to move right away. no greeting or asking if I needed assistance. She finally said she would get an employee of hers to come help me and I had to wait for help with where they wanted the equipment returned and no one checked in the equipment. Was not able to enter the office during business hours.
SARAH SExelente
Juan CEasy rental, great location, friendly people
ROBIN LSelf drop off, so did not interact with anyone, or enter a facility. No issues were encountered.
Keith R