When U-Haul says you can drop off an item it should be honored.Amanda P.
Moving Truck Rental in Lakeland, FL at Westmont Inn
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Lakeland, FL 33801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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I have used this location multiple times and it is always a pleasure!STEVEN B.
Lady was rude. I was told I had to pay more than I was told.Angela W.
The attendant at the westmont inn In Lakeland Florida off of us -92 is the most unprofessional person I've dealt with in my entire life. Rude isn't the word to describe him he's so muxh worse than that.Jerome B.
Again this wasn't my original drop off location. I was scheduled to drop off at Grab n Go. When I got to Grab n Go the clerk wouldn't accept the truck. She said she "didn't have room." I spent over 30 minutes in the parking t on the phone with customer service ( scheduling). Regina in scheduling found another location and set up the return and extended my drop off time. The gentleman who checked the truck in, charged me for another day because the truck was "late." I tried to explain everything to him and all he could say was, "call customer service." The only reason why I gave this location an "average" rating is because the took the truck.Tina W.
The person in charge had a nasty actitud.Juan S.
Put in a better location... it's next to a weird motelRuben M.
My phone was taken and I was told I could not retrieve it because they claimed I wrecked the truck which is not true. I am very unsatisfied and am probably gonna filemlawsuit about my phoneWilliam C.
I've rented vehicles from uhaul many many times over the years and this is by far the WORST experience I've had with picking up a rental vehicle!! Which includes the agents I spoke with on the phone!Janice L.
I would have liked for them to have walked with us to check the trucks current damage, gas, and mileage. Was fairly disappointed with the professionalism here.Adam S.
The store manager was very attentive and got us on our way quickly.Aleshia W.
They are very rude the man there threw my recipe at my husband and was yelling at us I would never come there againNathaniel F.
I rented a truck there was some sand in the back box when I returned it I was told I had to sweep it out or would be charged a cleaning fee , then I asked for a receipt showing no damage to vehicle when returned he just brushed me off and was rudedora G.
ZERO people skills, ZERO customer services. Just so you know...Its at a low end hotel...shady place at best.Dominick C.
That the worst location ever.LEONEL P.
Nothing, consistent, as always thank youJeanne V.
Sales rep at that location was very rude and made me sweep out the back after she seen it was cleanBriana M.
The dealer booked me for an equipment that was the wrong size for the car I was transporting . The dealer was unable to install the equipment and kept sending me to another location ..... Terrible service ... poor English and clueless!!!Janet L.
It was quite easy. I droped off the truck car transport & I was done.Paul V.
Free beer for the drive.Bruce B.
Very pleasant experience for both the pick up and drop off. I recommend and will rent from this location again.STEVEN B.
Terrible. They tried to overcharge us for not returning it supposedly on the gas line which it clearly was over the 5/8 line as it should have been. I even took a picture of it and showed it to him and he claimed that because my husband was a mechanic he knew how to fool the picture for our advantage. I was very upset with this accusation that we would try to fool them when we have history with renting uhaul trucks and we have never had this issue before.Evelyn H.
The people here are very nice and helpful also thinksmartin V.
Had to wash pickup truck at car Wash oil sticky stuff all over the back bed of the truck and the floors were nasty with sandChristopher P.
The truck that was rented was all over the road, it is in dire need of an alignment.brandon H.