Hello we picked up a vehicle that wasn't showing us to pump gas more than a few cents at a time. We returned to the location but they basically said there was nothing they could do. They advised us to call roadside who refused to come out we had a fully loaded truck for which we had already paid movers. Even if an quejarte vehicles es available (which there wasnt) we would've had to upload it again ourselves. The vehicle also didn't have a lock. After being delayed almost 2 hours at every stop we had to have someone stay with the vehicle because it didn't have a lock to keep our belingings safe. I suggest not giving anyone a fully gases up truck that makes absolutely no sense to me. The truck was at a quarter tank. If you staff never pump gas you'll never know if there's any issue. It took us over 30 minutes to pump 12 gallons into this truck I'm 42 no major joint or hand issues but if I had arthritis or any kind of mobility issue it would've been impossible to do.
RENATA P
Storage at Summerlin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Las Vegas, NV 89128
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Customer Reviews
- 4.5 Average Customer Rating
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The staff was great!
Terry SKeep doing it the same way. It’s perfect
JOSEPH CWe had a great experience with Jose, he was personable and friendly. Everything went smoothly, and the entire staff was wonderful. Thank you all! Leo & Sandy
SANDRA BAndroid phone doesn't work with uhaul selfie needed for rental process.
ARMON W