No recommendations for improvement, all went smooth.
ERIN C
AE Auto & Shipping LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Laurel, MD 20723
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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Maintaint the equipment.
Vivian MLoved the pick up, helpful people in the office. Couldn't ask for a better truck and experience! I would recommend revamping the app, there were problems with completing every step by phone. Maybe it's just my smartphone, it's a couple years old. But I would not have been able to complete the pick/up drop off by phone alone because of the technical issues (i.e. trouble signing in, not clear instructions). I would also recommend an instant chatting/texting line for someone to make edits on the account. However, I was still able to complete the move in person and by calling U-haul representatives, so no worries on that side!
Jason BAwesome customer service!
RONALD HI got double charged from the pickup and drop off location pick up charged up front drop off location didn’t have the truck in the system then I got charged again from the drop off location.
JACOB B