Had to wait 25 minutes for someone to come in to take care of the rental transaction. Truck was not clean in cabin or truck bed. Trash and liter in truck bed, cup holders had syrupy stuff with bits of trash and cigarette butts in the ash tray. Trucked served its purpose for me but disappointed with the service.Kenneth D.
Moving Truck Rental in Laurel, MD at KKmart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Laurel, MD 20724
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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ONLY PROBLEM I NEVER RECEIVED THE CART I ORDERED OTHER THAN THAT EVERYTHING WAS LIKE CLOCKWORK.NICOLA C.
Close that site down they stole my money out my account so I will be talking to the FTCRODDY M.
They Tried To Charge Me For A 2nd Day, When I Was 7 Minutes Late Turning The Van In, I Am Disputing The ChargesLinda C.
The team was so prompt, helpful, and personable!IAN S.
Good experience overall. When I had to refill the gas the needle did not move. Finally it started to move but because it was slow I realized that i nearly filled it up when it should have been only halfway. Because of this the representative of the gas station called me and told me he was only charging me for one day instead of two. If i ever need a truck again I will go back there.MAX S.
The amount you charge in the beginning of the rental agreement should be the same you charge after the return of the vehicle. You guys keep going into my account to take money... ripoff. The vehicle was not clean as well.MERCY S.
Drop off location was not able to accept rental truck for return. Had to drive to further alternate location, listed below, to return vehicle.Jackie B.
Poor communication and after I returned it said I drove double the mileage!! Van smelled like cigars and cigarettesJOELEEN G.
Location signage was barely visible, just a small sign on a 3 lane (each side) divided highway and the rental as part of another business. I rented the 15 ft truck. The vehicle was clean and having the loading ramp was convenient; climbing in and out of the truck was challenging. Adding running boards would be helpful. One indicators on the dash remained on - gas cap and engine check was on at the end of the trip.GLORIA H.
Truck had to have a fan installed to run defroster before our move. Considerable amount of time spent on the phone trying to rectify this. Andy from Road Side Assistance was the only live person we spoke with that attempted to help us. 2 very nice mechanics sent to our location came twice to our home and fixed the truck. Uhaul's phone system needs to be changed. Spent 45 minutes on hold 2 times attempting to speak with a agent. I doubt we will use this company again.Frank D.
Your charges or rate is too expensive as compare to Enterprise, Budget and Pensky rental. They charge 50 / 55 dollars per day. U Haul charged me $116,00 a day . It will be difficult for me to recommend anyone, Sorry .Prince A.
There was a lock on the back of the truck. The key they gave me did not work for it.Leah R.
Not enough space in parking lot to fit the U-Haul? How is this even a drop off location?Abygale N.
excellent services I recommendedmiguel C.
Not sure why the negative reviews, helpful and worked out greatLarry H.
The process to rent the vehicle was quick and the person who worked with me was pleasant. The is some measure of redundancy, since I registered on-line, but not too much that it affected the rental process adversely. If I need to rent a vehicle again, I will certainly check this location first.RUDOLPH F.
The gentleman at the KKMart was extremely help, friendly and had a big smile. Please thank him for all his help. Also, the young lady I spoke with on the phone, in Phoenix, was very friendly and helpful.WILLIAM D.
The gay is so nice services thankLEELENA T.
Please don't charge people until you know exactly what they owe. My card has been charged 3 times in the past 48 hoursbreonnas A.
THEY DID NOT PROVIDE ANY CONTRACT AND OVER CHARGED MY ACCT WHICH I WILL BE DISPUTEDBridjett T.
Poor Customer Service; Location did not speak EnglishDontay B.
The truck stalled approximately 4-5 times while stopped at a stop sign or a red light. They need to check these vehicles more often.Kyle P.
Make sure that the trucks work properlyLawanda L.
Had to wait for someone to speak English, the person was very rude, very unhelpful, had to ask what truck, and he waved in the general vicinity of the side of the building and said â€œout thereâ€. The building looked like an abandoned gas station and is filthy. A very poor representation of a Uhaul representative.Dawn K.