Whoever loaded this rental truck didn't pack all of the equipment we paid for on original invoice - only 1 dolly and 1 dozen (12) pads. I took note of this in my required documentation while picking the uhaul up and gathering keys. I also took pictures as required for uhaul during my online rental process. Uhaul should have these images and be able to corroborate that the equipment they supplied did not match what we requested/paid for.
Emily W
EBC Pro
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lawrenceville, GA 30043
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Customer Reviews
- 4.0 Average Customer Rating
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Waited 1.hour for the service you charged me 14.35 for gas when was half gallon empty and I just drove a Mile for the moving
Andres NAgain, the location wasn't the issue as much as the fact that they switched it on me. They sent me miles in the opposite direction to drop off at a place that barely had room for the truck. No warning, no communication, just showed up in the app last minute. I will be looking for options other than U-haul next time I move.
Adam GVery helpful in showing me the dropbox
Joan MThe tag was damaged, the sight had no clue we had to hunt the trailer down and load it ourselves.
ERICKA M