The process of picking up the keys, using the app, using the website, was an absolute nightmare. I arrived at 12:30 and didn't leave until after 2. I spoke with multiple people and was passed around, hung up on, with no resolution until finally, someone was able to figure out why the app and website wasn't working and wasn't recognizing my order. This was a terrible experience and I will not be using U-HAUL ever again.
Ryan L.
R&W Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, OH 45036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The lady at R&W was super friendly and very helpful.
Robert M.This place is packed full of cars and other equipment that I was barely able to pull out truck into the parking lot. Also there weren't great signs and the staff wasn't super knowledgeable of how to check equipment back in.
John F.Everything went smooth. Very happy
JOHN D.The staff at R&W was great and very friendly. I did express a concern with them about the truck have an off and on heavy vibration. I did state I drive a tractor trailer for a living and was not sure if it's a straight truck thing or if something is going out. And one last thing please put power mirrors on the larger trucks as it'll aid the driver in certain situations.
Shawn A.