To whom it may concern. We are moving 2 complete homes 4 states away. This 26 ft truck was the second truck rental in a month and plan several more trips. We spent 2 hrs at the carthage location to try an book a truck ahead of time to insure availability and the location could not figure it out. We were told to just come back the day we needed it well we showed up the day we needed it which was a Wednesday oh no one there closed. We ended up having to drive an extra 30 minutes farther to get a truck and was charged for an extra 100 miles on the rental. The carthage tn location should be condemned. There was a nice couple came in to return a truck while we were there the first time and went right back out side and waited because the place is filthy, it a total embarrassment to uhaul to have a location like this.
Keith b
Whites Service Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37087
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Customer Reviews
- 5.0 Average Customer Rating
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Truck has a shake at 65 mph
Mark RYou don't need to change anything.
Charles CThis staff at Whites (Stacy) was exceptionally helpful! I got caught in the severe weather and potential risk of driving on ice, and they were GREAT about working with me to assure customer safety.
Shawn kThe equipment was clean however it rained hard on our move and we discovered that the trailer had a leak in the right front (facing the trailer) which caused damage to our mattress.
AMY F