The gentleman who was in charge of the business was extremely helpful. He was very professional and courteous. Highly recommend.
Frank L
Store Smart Self Storage Lebanon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lebanon, TN 37090
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I ended up receiving a text the morning of my reservation saying that the 15' vehicle I reserved would not be available, but that a 20' vehicle would be offered at no upcharge. When I arrived at Store Smart Self Storage, the representative stated that there was no 20' vehicle for me to rent. As she was trying to work through the situation, she was very nice in spite of my frustration at the possibility of not having a vehicle though I reserved it several days ago. She did a really good job dealing with the situation and somehow I did end up with a 15' vehicle. My only constructive feedback would be this: as she was working through the issue, she mentioned that the issue was with vehicle routing (I'm sure that's not the exact phrase). As a frustrated customer, I was not really concerned with whether this was an independent rental location, part of the corporate-owned locations, or anything else. At the end of the day, I am viewing this as a UHAUL rental and don't really need any discussion of fault being with someone else that I can't see. Again, at the end of the day, I drove away in a vehicle within 20 minutes of my arrival and the lady was super nice.
Christopher LIt would have been nice to be able to return the trailer the night before. Some way for me to confirm that I returned it. I didn’t have a key to it, so I didn’t know what to do. I just came back the next morning. But returning it went smooth! Thanks!
Tina GGreat Job, Very nice and friendly. We will be back soon. Great prices.
micheal eI gave a 3-star instead of a 4-star because they did not have the appliance hand-truck that I reserved online. We were moving a washer and dryer and that would have been very beneficial had we had it.
JAMES R