I requested to be charged for only 25 miles because my move was only going to take 25 miles then the guy running the register tried to charge me for 100 miles I told him that would be impossible very close neighborhood move. He still charged me for 50 miles! I know the money comes back but I did not need over 25 miles and the withdraw from my account was totally unnecessary! I was returning the truck at this location it is a typical Valero gas station they turned the pumps off! I ended up driving 26 miles in total after an extra 3 miles to go to a gas station I do not like the way this location does business they are tryna force people into more miles and then set them up thinking they can fill their gas on their property when they turn the pumps off at close what gas station turns pumps off ?
DEMARCUS C
Hans Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75056
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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For one thing, this location is a gas station with reasonable prices, so no worry about returning it with the proper amount. Plus, the guy made it easy for the return.
ARTHUR MCost of supplies
BENJAMIN MDo a walk around with the person renting from U-Haul company and make sure the van is clean out inside the cargo and the back before renting the equipment.
MARCUS TKind of awkward with the return location being a gas station but it is what it is.
JOSHUA S