Shit was retarded how I got charged the full $153 when they said they were gonna “edit” the price based on how much gas and miles I used. Ended up still paying full price and I wouldn’t recommend to anyone working with little to no funds. They even charged me $5 a gallon for the gas they filled up instead of the $3.60 cent gas at the pump even tho the guy there at the time said he’d take care of it got me no problem despite my concerns with the pricing on them doing it vs me myself. It’s definitely a learning lesson moving forward to just be smarter about how I walk into things like this so thank you for the shitty experience :) . I’m now working with $0 tryna make enough to get into work today and I will not be using this moving forward. If you’re gonna charge per mile and $5 per gallon of gas the guy at the station should’ve stated that off rip. Other than that van worked well and was able to get the job done. Just not this location. They have weird practices that make me uncomfortable doing business at this location moving forward for move out situations.
Xion F
Hans Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75056
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Customer Reviews
- 4.0 Average Customer Rating
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They shorted me on packing blankets by 6 and had to go back in to get the rest of them. Also, they changed my reservation to a round trip from a one way trip. U-Haul did call later in the day and corrected the contract.
Arthur WNo recommendations
KEITH WVery sketchy place with sketchy workers. Process was very informal
Megan BThe guys at Hans Valero are always extremely helpful - I've lived in this area for 4-5 years now and have never had a problem with them any time I have used their location.
Justin B