This is gas station. There needs to be more than one person to manage the station and the UHaul equipment. I will go to a dedicated UHaul Center next time.
Robert R
Hans Valero
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lewisville, TX 75056
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Customer Reviews
- 4.0 Average Customer Rating
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Greart location and easy to get to. Also great that its a gas station.
Fred HVery easy check out and check in.
Jeannine CI rented a 20-foot U-Haul truck from the Hans Valero U-Haul Neighborhood Dealer in Lewisville, TX. Unfortunately, this was a very poor experience. In my opinion, the truck should not have been rented in the condition I received it. The steering felt badly out of alignment and the truck drifted with significant under-steer which took constant effort to correct while driving. I documented with photos and video. The truck was also not properly cleaned. The box needed to be swept/blown out before I left, and the cab had trash inside, including used mayonnaise packets. I was also surprised to receive the truck with only a quarter tank of gas and be told to return it the same way, which I found inconvenient and unfair to the customer. Based on this experience, I would never rent from this location and, quite possibly, U-Haul again.
Christopher WHe was nice enough but I could not understand him and had to ask him to repeat o few things. Sono stead of taking a picture of the gas mileage IN THE APP we only took the initial gas mileage photo ON OUR PHONE. The back of the truck had some trash left in it when we opened it up that we had to clean out and throw away.
Julie M