There was no code to drop off the u haul. The drop box was hidden, and took us about 30 min to find it. No clear instructions at all. If someone hadn't driven up behind us with the code, we would not have been able to drop off the truck. Also the 15foot truck is only had about 12 foot of coverage, the rest had a ledge that was no good for us. It cost me an extra 80 for an extra 3 hrs. Crazy!
Brandi m
Ashley Wheel And Brakes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lexington, KY 40507
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkVery nice gentleman greeted me and took the trailer back.
moises iEverything went very well...
Hayat KIt was ok .
DAVID HIt took nearly an hour to check out the truck because the app didn’t work. We finally had to call customer service, and the rep said she already had the info the app would not accept. She helped us bypass the non working app questions and get the code to retrieve the truck keys. We’d give the app 0 stars if asked to rate it.
James F