The gentleman that helped me initially was not pleasant to talk with and hardly said a word to me. I put gas in the truck before I returned it. I only used around a quarter of a tank. I may not have put it completely where it was before I used it but I know it was close because I checked it. Also the air conditioner was not blowing out of the vents but I was told that it keeps getting rented so they don’t have time to fix it. The back was dirty when I got it but I did sweep it out when we finished using it. Normally I don’t write reviews, good or bad but I am concerned about the cost of what I paid after all was said and done. It was way more than I expected. When I saw what came out of my account and then saw the receipt I was shocked to say the least and had hoped those charges were refundable charges and I would see it returned into my account. I know what I see on the receipt I just didn’t realize how much I would be paying. And maybe that’s on me.
THERESA T
Docs Auto Clinic
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lincoln, NE 68504
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Customer Reviews
- 4.0 Average Customer Rating
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PAUL LBad tires on trailer
Keith HI was charged twice the amount for blankets that was quoted on the order, we were charged for three days for the truck when we only had a two day reservations. I will never rent from U-Haul again.
Brandon CEverything went well, but the person wasn't necessarily the friendliest.
JEFFREY B