Excellent customer service!
Courtney W.
Linden Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Linden, NJ 07036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No one was at the location (mid day) so please make it clear that we need to do self check-in.
Annesha B.this location charged me for 2 days of renatl when I only used 1 day froa bout 2.5 hrs. they charges for 145 miles fro a trip that had only 20 miles each way, keys we re not in the lock box we had to wait forveer to get teh keys and the owners is very rude and not willing to respect and lisen to customer issues.
Andres L.I was supposed to rent a dolly & some blankets BUT the location was not open and nobody would answer the phone. Someone ended up being there when it was time for me to return the truck which wasn't helpful at all. Totally unprofessional. I'll never use this location again.
Crystal V.The location is extremely convenient and the equipment was in great shape. I had issues checking in and returning the vehicle since the process is completely remote and was not user-friendly. Before arriving at the pick up location, I uploaded photos of my license and other necessary information. The reservation on my account (on both website and mobile app) did not give me the ability to begin the pick up. I called the help number and they sent a video to follow with instructions. The video instructions did not match what my account permitted. I called the help number back and they handled the check in process over the phone. I dont think this system is ready for complete remote operation just yet. Upon returning I was instructed to verify milage and gas on my online account and upload pictures to certify the information was accurate. The photos would not save in the account and the process would not allow me to move forward with out the pictures. I ended up going home to grab my sisters iPhone and did the same exact thing and was able to upload the photos. I dont know if this was an android issue or what, but my friend rented from this location previously and told me he experienced the same technological issues (he is also an android user).
Kyle H.