The Agent was very Professional and knowledgeableChervonne A.
People Self Storage
(U-Haul Neighborhood Dealer)
- Mon–Wed10 am–5 pm
- Friday10 am–5 pm
Special Operating Hours
- 10/9/2023: Closed
- 11/11/2023: Closed
- 11/24/2023 - 11/27/2023: Closed
- 12/24/2023 - 12/27/2023: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town® Rentals in Lithonia, GA 30058
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
- 3.0 Average Customer Rating
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The location was supposed to be open at 10am and no one was in the office and we were locked outside the gates. It took awhile to figure out the return through the website which took several times to actually work and go to the photos to complete the return.Kenneth F.
Do not use this site. I was scheduled to pick up my rental at 0700. I did not get it until 1000. U-Haul customer service had to intervene. The location's manager did not return my call until 1130.Keith L.
When I arrived at the location, the man at the reception desk was massaging his bare, swollen and infected looking feet. He had no idea he had a truck and that a reservation was made for it. I had to wait 2+hours to leave with the truck, which had two tires leaking air from the time I left the location. One tire was replaced Friday before my departure for a 13hour drive-this took over 2 and a half hours. I asked the repair man if he thought the front left tire also looked a bit low-he checked and put air into it. It continued to leak my whole trip, at one point reading 35PSI when it was supposed to be 80PSI. This made my trip dangerous, nervewracking, and caused me decreased gas mileage. Getting the truck returned and out of my hands was my priority after getting it emptied. The front left tire was replaced in PA at my apt building, but the man parked right behind the truck w his repair vehicle, costing me another two hours time that I could have been unloading. To add insult to injury, and WAS CHARGED $16.00 EXTRA For "WRONG DROP-OFF" when I should have had my entire bill refunded. THis was a nightmare experience. I have rented from U-Haul before and nothing about this experience measures up to their customary standards.MARYALICE H.
Your rep called 11 days later and accused my son and I of stealing the Uhaul. I have sent a detailed email to email@example.com B.