Gentlemen at desk came out looked and even helped unhook very friendly and over helping!
CRYSTAL L
Lively Inn And Suites
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lively, ON P3Y1C4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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When I went to pick up the trailer I waited for 20 minutes to for someone to come to the desk to help me. There were employees around and none of them were willing to help me. The location is quite sketchy in general. It did not feel safe inside. When I went to drop it off the experience was better.
ANDREW GThe tires and hitch were in good condition. There was, unfortunately, no Jack available to lift the heavy tongue onto our hitch. The man who usually looked after the U-haul was gone for the day. The remaining staff were extremely reluctant to help us get it hooked onto our vehicle. We had to go back and ask for help twice. The inside of the cabin was filthy with garbage and a LOT of greasy ashes and cigarette butts. It stunk VERY badly. We swept it out and I sprinkled 3 boxes of baking soda evenly over the floor and we left it open overnight to air out. Swept it out the next day. The baking soda helped the strong odor of old, greasy ashes. The color of the b.s. was dark grey as it removed some of the filth stuck on the floor as well.
John RThe staff was not there when I showed up at 9 am. The trailer looked like someone was living in it and was smoking and tried to start fire with cigarette packages.
SCOTT GWhen my boyfriend showed up to pick the trailer up it was covered in snow and no assistance was offered to help (snow storm) also when i was in the day before to check that the trailer was there and ready to go for the next day I waited awhile before anyone showed up at the front desk.
Lindsey K