The staff at LockSmart was awesome!! They made the rental very quick and easy and even gave me some helpful hints. The truck was a different story. As I was leaving, I noticed the "check engine" light was on. The LockSmart staff said that Uhaul was aware of it, but that the truck was fine to drive. This truck definitely needs some attention. Over the course of my 1000 mile drive, this truck had a very annoying and noisy vibration coming from the front end...any speed above 60 was noisy and wobbly. Additionally, in the last 100 miles or so of the rental, the truck started running a little rough and made highway speeds a little more challenging. Obviously, none of these issues warranted a call to roadside assistance, but I've driven these 26 foot Uhaul trucks before and loved them...smooth, powerful, spacious, and very capable. This particular truck just needs some TLC before being put back out for rental.
Mark M
LockSmart Climate Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lockhart, TX 78644
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Customer Reviews
- 5.0 Average Customer Rating
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Great service! Very professional and friendly staff
THOMAS TCourteous, helpful staff. Great experience.
JACKIE RNeg battery cabel - came loose - truck failed to start - but I fixed it and finished my trip / otherwise all was good
JAMES SDropped off before opening. Didn’t talk to anyone. Parking is tight but easy return.
ROY R