If someone pays for 48 hours and returns the truck the same day, because they moved faster than expected, refund the difference. I paid for 48 hours yet only had the truck from 830 am until 6:40pm. Seems like I'll choose someone else next time.
Heather R.
Store Room Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lockport, NY 14094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I don't recommend this location.
Kristle A.Great use of technology!
William M.Very nice people to deal with. They work hard to make checking equipment out, as fast and as pleasant as possible.
David P.The drop off location was acceptable. Lots of room to park. We had to drop off the truck after dark. All of the pictures we had to take were not allowing us to take them right from the app. I had to back out, use my camera and then upload them from my gallery. Also, there should be a disclaimer to not drop the keys until the entire process is completed because it is hard to tell in the app how much you have to do after initiating drop-off. Once again it was late and nobody was available to help us at the establishment if they keys were dropped prematurely. The drop off process was easier than pick up however both processes need major improvement in my opinion.
Emily W.