This was an offsite location that is also a tow company. No was there to assist me. When the â€œownerâ€ finally got on the phone with one of his callers he recommended that I go to another uhaul. I had to call customer service to walk me through it. Then the owner asked one of his workers to help me get the key and he said that wasn't his job. I would never ever ever go back to that location or recommend it to anyone; not even my worse enemy.Angela K.
Long Beach Towing And Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Long Beach, CA 90806
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Professional and courteous service. Thank-you very much. Recent customer..Margaret B.
I got to location at ny scheduled time and no one was there. Someone working at adjacent business said the guy left to do a tow. After 20 minutes someone was else showed up and while i called uhaul regional area was able to get the van. Then when returning van dame issue. The same worker from adjacent business said uhaul guy left and to just leave car with keys in it. I called uhaul regional again to let them know but was very uncomfortable leaving the van i had responsibility for without actual check in.lesley S.
The left side light didn't work. They had no interest in checking it or fixing it. They told me to go to a Uhaul center and have them fix it. They didn' t even tell me where it was. I had to find it on my own. Fortunately they were able to fix it. Being a Uhaul shop foreman, I found their behavior totally unacceptable. The AFM should either monitor this dealer more closely or close it. It added at least an hour to my trip.OLIVER C.
Great customer service. Keep up the good work!Deena S.