Positive: Friendly customer service, key slot to return van after the office closed (I dropped off van at 2am!) , availability of vans and trucks. Negative: The van I rented was dusty and could have really used a cleaning. When I turned the AC on dust flew out of the vent. The location is not easy to get to via public transpirations and I would not recommend dropping the van off in the wee hours; I saw only two people walking while waiting for Uber .
WALKIRIA R
modStorage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Long Island City, NY 11101
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Customer Reviews
- 4.0 Average Customer Rating
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While I was there for pickup, there was another person causing a huge commotion. The employees handles it as best they could. Their facilities are very clean and well maintained. My only complaint is that I have rented twice from this location now and the vans have been covered in grime and dust from nearby construction. I’d recommend people to go to other locations for now and get vans that are cleaner.
Peter KGreat experience with customer service but the truck was very old, transmission was very weak.
BRIAN WStaff was so nice and helpful, very short wait to pick up and the self drop off was easy!
KATHERINE ANo thing
AMIR S