The individual who helped at the front desk (wearing NFL eagles gear) was extremely helpful and went above and beyond in helping me from assisting with the equipment and identifying and pulling out the truck for me. Deserves to be recognized for his efforts. Super kind too
Ryan M
modStorage
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Long Island City, NY 11101
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How U-Haul Reviews WorkIt was closed in the middle of a Saturday afternoon when the posted hours said it should be open. Not good
CARL JA lot of mud in the parking lot (which I inadvertently tracked into my truck and then had to clean out). Crowded parking lot in a heavy industrial area. I learned that I need to park the van away from the parking lot, take the pictures for returning my vehicle and then park the truck in the parking area. No room in the parking area to take the necessary pictures.
John HStaff were really good
Roberto VDrop after hours
Craig B