I put down that I needed a truck for two days. I ended up only needing it for one. I returned the truck and was I not only charged for the second day that I didn’t use it I was charged over 30$ more than my final receipt. So I was overcharged $60 for a one day rental in town use for a $30 truck.
Derek H
Thirty Pines
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Concord, NH 03303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Area is under construction. No one working Sunday. Had to do everything by phone/website
MARY Fhonestly nothing im very satisfied, didnt need it for as long as I dod
Codey BI dropped off on a Sunday, the office was closed. I did call the day before, when the office was open, this site didn't have any clue that I was dropping off a van on Sunday. They finally said ok, when I dropped it off it was very obvious that this was a U-Haul site, many trucks there. Drop off was just lock the van door & drop key in a box. (Even though I was rushed & forgot to gas the truck up, my fault...) But otherwise, this drop off went well. (We were using a self-storage room at this same location; even though there was an issue with the code to get in, we finally did and all went well. Very convenient to have both right there.)
Tom CWhen I went to pick up the truck, I received the “wrong” truck. No biggie, but it added a significant amount of time to my pickup. The truck also did not have a full tank of gas, which I was told I had to fill. I did call and the manager kindly informed me to return the truck with as much gas as I received it with. When my card was charged, the wrong amount was charged to my card, and the overage was later credited to my account. I am glad I was credited, but I fail to understand why I was incorrectly charged in the first place.
Madisyn F